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Snake
05-30-2008, 09:21 AM
Anyone having trouble getting through to Grant? My brother has called and e-mailed, but hasn't gotten a reply back from him. Is he busy, out of town or what?

Snake
OldNavyGuy
05-30-2008, 10:00 AM
the way things have been going lately for gun dealers.., maybe the local jail would be a good place to start looking.

i.e., "30 months in prison for broken gun"
NoBody
05-30-2008, 10:09 AM
Anyone having trouble getting through to Grant? My brother has called and e-mailed, but hasn't gotten a reply back from him. Is he busy, out of town or what?

Snake

E-mail Roxanne at roxanne@grtactical.com.
KintlaLake
05-30-2008, 10:18 AM
...the local jail...

Let me be the first to say that was uncalled for -- whether or not it was an attempt at humor. :rolleyes:

Ohio's "Castle Doctrine" bill cleared its last legislative hurdle yesterday and is on its way to the governor's desk, so maybe ol' Grant awakened this morning to a full parking lot... ;)
C4IGrant
05-30-2008, 10:41 AM
Am here, just busy. Sorry if I have missed anyones E-mail.


C4
Snake
05-30-2008, 10:46 AM
Grant,

Sent ya an e-mail titled "POF Lower".

Cyrus
C2Q
05-30-2008, 11:30 AM
E-mail Roxanne at roxanne@grtactical.com.

95% of all web sales are shipped the day after the orders are placed, so this keeps Grant very busy.

I can help with status of shipment, tracking, exchanges, refunds, and receipts of phone sales and web sales. However, if you are emailing or ordering a custom build, the turn around time is greater due to the number of personal options and time to get all the parts in and built. All custom build questions and orders must go to Grant directly.

I have also added our LD number to our website for our Alaska customers who had trouble with the toll free number.

Thanks!
Snake
05-30-2008, 12:25 PM
Mrs. Timberlake,

Thank you.

Cyrus
LonghunterCO
05-30-2008, 12:50 PM
They are good people Snake. You may be off to a slow start but they will come through for you. Hang in there.
AwaySooner
05-30-2008, 02:47 PM
Company that does well sometimes go through some growing pain. Tried calling again and utilize email as well, the wait is worthy and I speak from personal experience. Remember for every 1 legit customer, they probably have to deal with 10 other tire kickers, and I am sure G&R Tactical treat them all the same, so it's time consuming.