This company has to be stopped. They are basically a "legitimate" version of some huckster on eBay offering $300 Aimpoints. When you get the $25 Chinese BSA red/green dot they have already managed to escape from any possible harm. There has always been talk about Botach turning a new leaf because someone bought $30 worth of goods from them and it showed up on time. Yet we continue to get threads like this one where the company has just taken advantage of people. You just can't trust them to be honest and fair with you. Now they are dodging your calls and ignoring your emails? Even Glock was sooner to respond on my G19's brass to face than Botach will ever be to fixing their problems.
I don't know what it is with those people. They just seem to be low lives or those in charge are low lives but it is probably both.