Hassle Glock untill ejection issue is fixed

[Freerunner]

Everybody, I mean everybody (who is having Glock issues) should be calling Glock and asking for Doug Robinson (phone answering manager) and William Carmichael (armor manager) by name and hassling them until the ejection problem is fixed. William is also one of the head managers. I have been talking to him and Doug since September last year to try and get my 4 Gen 3 9mm pistols fixed, and have sent my guns back and fourth many times. All of my guns still kick brass at me often (even with the updated ejector). Glock needs to be pushed into a solution by customer complaints. The only way this is going to happen is by continually calling them and complaining. As soon as you mention one or both of these names, the attitude of who ever you are talking too changes.

If we do not call and complain, Glock will continue to think that it is not a problem. If you have an issue, or still have an issue after sending it in for repair please let them know.

Glock (770) 432-1202

[Wayne Dobbs]

That's an excellent suggestion, but the main reason the problem hasn't been dealt with properly is that Glock is selling 35K units a month. In other words, they are selling pistols as fast as they can make them, even though they are shipping a bunch of guns that are way below par. Based on those kinds of numbers, they probably don't really care about fixing their mess...

[ImBroke]

If we do not call and complain, Glock will continue to think that it is not a problem. I

Pretty sure Glock knows it's a problem. They don't care enough to do anything about it. A common issue in manufacturing today.

[GingerPatches]

It seems like a concentrated effort in the public domain would be a decent way to get some response from Glock Inc. However, nobody knows actually how widespread the issue is.

[avengd7x]

I think another part of the problem is that some of these issues don't pop up right away. For example, my 2010 Gen 3 has been problematic from the start, but my 2012 Gen 4 seemed better until a couple weeks ago. It was ejecting pretty well at first and it wasn't till around ~1000 rounds that it started kicking more brass into my face.

A lot of my buddies love their glocks and m&ps but haven't shot them more than a hand full of times and haven't shot them out past 7 yards, so they're completely oblivious to the potential problems their guns might be hiding.

[C4IGrant]

That's an excellent suggestion, but the main reason the problem hasn't been dealt with properly is that Glock is selling 35K units a month. In other words, they are selling pistols as fast as they can make them, even though they are shipping a bunch of guns that are way below par. Based on those kinds of numbers, they probably don't really care about fixing their mess...

Bingo.


To add to this, I am of the opinion that Glock simply does not know how to fix it (to be brutally honest).




C4

[GingerPatches]

A lot of my buddies love their glocks and m&ps but haven't shot them more than a hand full of times and haven't shot them out past 7 yards, so they're completely oblivious to the potential problems their guns might be hiding.

Also a good point. While the breadth of the issue isn't known, most folks won't even bother, simply because they purchase a Glock, shoot 50 rounds, and call it good.

My newest gen4 G26 is the only gen4 that has flung brass 6 o'clock. I wear a hat for this reason...and it isn't a big deal for me. I really like Glock pistols, and erratic ejections aren't enough to make me invest a large sum of money into a platform switch. Glock will either get squared away, most likely due to a failed LE contract with problem guns, or Randy Lee will get things running smoothly.

[Rattlehead]

The fascinating Mr. Lee will pull through with a fix.

[F-Trooper05]

To add to this, I am of the opinion that Glock simply does not know how to fix it (to be brutally honest)

Turn back the clock and do whatever they were doing for 23 years before 2010.

The fascinating Mr. Lee will pull through with a fix.

Sad that it has to come to that.

[trinydex]

Bingo.


To add to this, I am of the opinion that Glock simply does not know how to fix it (to be brutally honest).




C4

i think this is truly the heart of the matter.

even the internet itself is solving things on a case by case basis and via trial by error