Once again you don't know what you are talking about. He was not given the run around and I confirmed this. In addition I know that my intervention was the catalyst because I brought to the owners attention this morning.

The issue is being handled so there is no need to beat this anymore.

Quote Originally Posted by GeorgiaBoy View Post
I wasn't jumping to conclusions. I said they "might" be straining under the load because their business has grown so much. It's not an uncommon thing.

The OP had apparently been given the run-around on this issue. Regardless if your contacting BCM did anything or not, it's certainly a different approach than BCM has had in the past to these kinds of things. I was being hopeful that this is not the case.

But anyway, hopefully this all gets sorted out and the OP is happy.