Would you trust your LIFE to this? (Bar-Sto barrel complaint)

[almor54]

I purchased an in-stock Glock barrel for $270 including shipping from Bar Sto Precision. This is what I received :



How did this go out the door in the first place? Bar-Sto authorized a pre-paid return and asked me to make sure I include all my contact information. Here’s where it gets bad.

After a week of no contact, I call them to make sure they received the return. Woman says she can’t find anything on it, but she will ask another employee when he gets in and call me back.

A few minutes later ding-dong, it’s the mailman at my door. It’s the barrel with paperwork saying it was repaired.

I call them back. Before I can say anything, the woman says they are still looking for my order information. No need I just received it back in the mail. But, there’s a problem with the “repair” job. It looks like a shade-tree mechanic took a dremel to it. These photos are the “repaired” $270 brand new custom “precision” barrel.





Guy gets on the phone and starts yapping. “With whom am I speaking”, I say. It’s the owner, Irv. Long story short, I am not happy and ask for a refund. “Absolutely not”, says Irv.

After 5 minutes of him verbally abusing me and calling me names because I promised to share this wonderful experience with y’all, he says he’ll take it back, but I must pay his merchant credit card fees, etc.

No thanks. Filed a claim with AMEX, we’ll see what happens. If they don’t take it back, I don’t feel safe using it in a firearm even just for range use.

Close up or far away the photos tell the story and you can ignore the he said she said part of the story.

[officerX]

Must have been made on Tuesday 01/02/2018! LOL

Sorry for laughing, I know it sucks to get a piece of junk that you just paid good money for. Good luck with the AMEX claim.

[HeruMew]

For that kinda money, it should be covered and is pretty unacceptable.

There are barrel companies that cover less for cheaper.

The fact that it went out the door in the first place is alarming, but you did the right thing about contesting the charge at that point.

Sorry to see it, hopefully it works out well for you.

No, I would not trust it either. Nor would I be satisfied that my dollar was giving me the best bang for my buck.

[9mm_shooter]

I'm a fan of LWD barrels. Never had a problem with them.

Sent from my Pixel XL using Tapatalk

[.XL]

KKM got a better quality control and customer service.

[TMS951]

For 270$ and being that bad I would not even accept an exchange only a refund.

Thank you for posting this, I will never buy a barrel made by them, that quality assurance is atrocious.

For 270$ a glock barrel better be better the perfect.

[Renegade]

Glock BBLs or nothing.

[GTF425]

Machining marks look cleaner than mine. I absolutely would, and do, shoot mine without hesitation.

Sorry they were rude to you on the phone. I have not had any interaction with their customer service. Upon receipt, I didn't think twice about the machining marks, fit it, and have been shooting it very happily since.

[26 Inf]

Please, please, please, don't tell me you shot that offhand. My best offhand is 94 with irons, and trust me it wasn't a Glock 9mm.

In other words, NICE GROUP!

[noonesshowmonkey]

This is the only real thing in the thread. If you haven't mounted it, shot it, etc., then what is the big problem? Do you not have a file or some fine grit sandpaper to take down a single bur? Which bur, by the way, is not on a portion of the barrel that has any mechanical interface whatever.

There are exactly two exterior surfaces that matter on these barrels: the camming surfaces that interface with the locking block, and the breech face. Beyond that, the notch cut out on the front face of the barrel hood is only to loosely hold the rear of the recoil spring, which is actually kept in place at by the slide. Only if the barrel hood or block were out of spec as a result of a bur and would not interface with the slide, then (then!) you'd have a problem. But, you don't. Or, maybe you do. You don't know, because you haven't shot it yet.

The critical surfaces of your barrel look like they are in great shape, and a quick pass with a file (which, by the way, you'll probably need to hand fit this barrel anyway), and you're cooking with gas. Good luck putting up groups as good as GTF425's, though.

If you're pissed off that you thought you were buying a fully finished and immaculately manicured dressage horse and what you got was a barely broken in thoroughbred, then fine. Be pissed about it. For $270, maybe you're entitled to having it look the way you want it to look. Personally, I would be more concerned with the groups that I could get out of the barrel than how it looks sitting on my desk. Call me crazy.