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Thread: Sionics - Kudos

  1. #1
    Join Date
    Mar 2012
    Location
    Kansas
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    6,004
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    Sionics - Kudos

    As I told Hank when I called in, I was the dumbest customer Sionics had today.

    I ordered a gutless lower about 2 hours ago and like a moron had it shipped to me instead of an FFL.

    I called, apparently before they opened - they are two hours behind us - and then sent an email.

    I called back just now and Hank told me had had already contacted my FFL, got the copy he needed, and was working on my order.

    I'm used to jumping through the hoops sending the stuff, didn't expect them to call. Very pleased.

    ETA: Just received notification from UPS on my delivery date - wow!
    Last edited by 26 Inf; 05-10-18 at 12:04.

  2. #2
    Join Date
    Dec 2012
    Location
    Atlanta, GA
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    That's actually pretty great customer service. A lot of places would just cancel the order and have you redo it.

  3. #3
    Join Date
    Apr 2009
    Posts
    2,604
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    Sionics is good peeps. Except that one grumpy guy that works there and posts here.

  4. #4
    Join Date
    Jan 2012
    Posts
    535
    Feedback Score
    17 (100%)
    I like the different options they offer on lpk

    Sent from my SM-S327VL using Tapatalk

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