As someone that's been through this as recently as a year ago when our product (the modular selector) first came out, I urge you gents to be patient and give it a fair chance.
There can be preconceived notions and prejudice against a new product from a relatively unknown company. We (Battle Arms) are thankful that most of you guys on m4c gave us and the product a chance and time before kicking us in the butt, but there were doubters and naysayers, and we understand the reasons very well. The folks on m4c did not jump on the negativity bandwagon and run us out of town.
Now that our position in the industry is much stronger, we are almost immune to this one time only experience with this specific product. When we come out with something new, we may go through it again
A company is going to make mistakes along the way, some in the beginning, as long as it's willing to learn from them, it will make good products and, we as consumers, can benefit from it
Roger Wang
Forward Controls Design
Simplicity is the sign of truth
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