Www.grtactical.comOriginally Posted by Youngbp04
They are a sponsor and frequent posting and knowledgable member here. His SN is C4IGrant.
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Www.grtactical.com
They are a sponsor and frequent posting and knowledgable member here. His SN is C4IGrant.
Senior Member
Sorry to hear about your experiene. I have placed a few dozen orders with them and assembled well over a dozen rifles using their parts and never had an issue.
Course maybe I'm just lucky like that because I've never in all my years had an issue with any parts of manufactuer.
Last edited by wahoo95; 02-03-12 at 15:13.
Senior Member
I bought into the early GOOD reports... mea culpa... MEA CULPA!!!
As a longtime BCM kool-aid drinker, I am HEREBY taking the oath... that I will never, EVER, stray from the tap again!
- Either you're part of the problem or you're part of the solution or you're just part of the landscape - Sam (Robert DeNiro) in, "Ronin" -
Member
To OP: sorry about your woes.
It's important for a store/retailer to remember that all it takes is just a few, if not one, jipped customer to start loosing business, especially now with online communication forums like this one.
Words travels at light speed now; bad words at Warp 9!
As far as my dealings with PSA, I've had great success, though most of my purchases have been ammo and smaller accessories and tools.
Let's hope PSA catches wind of this thread and adjusts fire.
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein
Banned
Couple of guys on here recounted in other threads how PSA doesn't test fire their products--they shipped midlength guns with carbine length gas tubes installed. No way they would have worked.
Say what you will about my cheesey Bushmaster (1998 vintage), when I got it it had grunge in it from test-firing.
Any outfit that just bolts 'em together and ships 'em to the customer ain't for real.
Senior Member
Last time I orderedWhen's the last time he's had them in stock?!?!oct I think
Member
I am sold on BCM and my previous purchases will reflect that. However, since just before November I have placed a few orders from PSA which included one of their uppers. I received excellent customer service on all of my orders. As stated many times before, time will tell if their products measure up. Thus far I am very pleased with PSA products.
Member
They test fire them or try to. One guy got a rifle shipped to him with a live round in it...
Senior Member
It's probably obvious, but just to be clear, if PSA had simply replaced my defective BCG with a new one the first time, like they said they were going to back in December, I wouldn't have had a thing to say here. Even after their not-a-repair screwup, which was fairly insulting (the bolt on it looks worse than any other bolt I own, even though it purportedly has the lowest round count), if they had then made it right, I still probably wouldn't have said anything. But the looong process and the fact that a replacement was promised twice and never delivered, and that communications have ceased and I can't get them on the phone, is what prompted me to post here. Any manufacturer can occasionally let a defective item out the door. But you need to fix it when it happens, not screw around.
Senior Member
In my world (which completely shades my context) 3 completely non functional units shipping out is indicative of a few things:
Lack of competency of assembly personnel
Poor assembly instructions
Lack of visual inspection
Lack of function testing
The issue with the BCG tells me that at the very least they're not verifying critical dimensions on top of all of the above.
Some people get it right because they have a quality system in place because they make it thier business to get it right, others get it right by chance.
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