Customer service @ GS

13MPG · #1 06-21-11, 18:48

I placed an order for a QD sling mount the other day with GS. A few days later the mount shows up and like everything they make it’s perfect.

What I did not expect was an email asking if I had received the package and if everything was OK with my order. That was a first for me and a fantastic example of good customer service. I realize that they are a smaller shop than others but the fact that they still take the time to reach out to their customers speaks volumes about their dedication to their customer base.

JTrusty · #2 06-22-11, 00:08

Thanks brother for the kind words. We do appreciate our customers and that is something that will never change.

mildot · #3 06-22-11, 10:13

X 2 Gear Sector is "top shelf" when it comes to gear & service.

Jason, BTW any idea when the QD rail mounts in dark earth will be in stock? & QD push button swivels?
I need one of the mounts, and couple of swivels
I signed up for the email notification as a plan B

Keep up the good work BTW
Cheers

JTrusty · #4 06-22-11, 14:49

QD Sockets in Dark Earth are at the Cerakoter now. I should have them back before the end of next week. Swivels are roughly 2 weeks out.

mildot · #5 06-22-11, 15:10

Right on! Thanks buds, I'll wait out for the email.