Originally Posted by
young_gun
I bought a Freedom Upper way back in June of 2015 that had this same problem. After replacing the rings twice with BCM rings I saw this thread and discovered that I wasn't crazy for thinking the rings were wearing out way too quickly. I emailed PSA and after about a week and a half they emailed me back asking for my info so they could issue a return lable, the next day I had my return label with another email that stated I would have a new BCG sent out as soon as my old one was received. I would have to say that is pretty good service for an item that I purchased two years ago. Will update when i receive the new BCG
That is some excellent service. Especially considering the age of the BCG in question. I've not done a ton of business with PSA. Mostly ammo, mags and a few components. On one occasion I did have an issue, and they went above and beyond to make it right.
Andy - Glad to hear that they turned it around quickly for you, and that the replacement appears to have resolved the issue. Let us know if anything changes.
"I actually managed to figure this one out: you've got to find a woman who loves God more than she loves you -- albeit just barely."
-Army Chief
I did not know the man quoted above, and joined this Forum after his passing. He seemed to be a leader of men; both spiritually and physically. Someone we'd all be proud to emulate.
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