not to turn this into a LT vs DD debate, but i think that BOTH companies offer superb products and customer service, and bend over backwards to provide users with what they need and back up their products.
my initial post wasn't a complaint - it was to let paul know that he wasn't the only one who had bent a wrench. anyways, joe contacted me offline only hours after reading my post, offering to send out a replacement wrench. i didn't need one at the moment (i'll give them a yell if i ever plan on taking apart the rail), but i really appreciate that kind of service. thanks joe.