Originally Posted by
Coal Dragger
Unfortunately my KAC SR-15 E3 Mod 2 I ordered through Brownell's arrived with a damaged URX rail, at least it was damaged when I took delivery. I sent the upper back to Knight's Armament, but they have declined to repair the damage as they claim the rifle was undamaged leaving their facility. I suspect the dealer I took delivery from screwed up, but have no way to prove this and they deny it, I ended that phone call before I started cursing at the lady in the shop. So I'm screwed on this one.
So the upper is on the way back, and I'm getting rid of this rifle if Brownell's will take it back. Not sure if I want to exchange it for another one, or just get a refund. At this point probably get a refund and never do business with Knight's again.
Not at all pleased or impressed with how Knight's handled this, I was hoping for a bit more good will on their part and less desire to avoid covering damage out of their pocket.
If you decide to keep the rifle I can dealer cost you a hand guard. The rifles are fantastic. Knights cares 0% About civilian customers because their money lies elsewhere. I trust their rifles with my life though
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i had the will power to not buy guns. I even bought a gun store and work for a company that manufactures the forging machines for said guns. I need help.
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