I found this on another forum. I called and I promise it's funny. You don't HAVE to press 4 and 7. Just wait for the menu
TAKE A MINUTE AND DO THIS! Call the Nestle Chocolate Hot-line at 1-800-295-0051. When asked if you want to continue in English or Spanish, wait quietly for about 10 sec. and you will smile. Keep listening and press 4.Then press 7. If you comment on this, don't give away the surprise. Whoever thought of this at Nestle is a genius!