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View Full Version : Ship the rifle for warranty work or buy the tool?



evosil98
08-13-12, 23:46
I can't decided if I should ship the upper in for warranty work, which would cost me around $22 for the shipping or just buy the $25 tool.

Quentin
08-13-12, 23:49
What kind of work? If you feel good about doing it why not buy the tool since it costs the same as shipping. Plus you won't have to wait for it to get done.

Facejackets
08-13-12, 23:54
If it is still under warranty let the company fix it. But also buy the tool for future use.

cjpn318
08-13-12, 23:56
Depending on what it is, I would send it back. Creates a paper trail if it still has issues and maintains the warranty.

davidjinks
08-14-12, 06:31
My question is:

If the upper is going back for warranty work, why are YOU paying for the shipping?

Any company I've done business with that required warranty work paid for shipping to and from them.



I can't decided if I should ship the upper in for warranty work, which would cost me around $22 for the shipping or just buy the $25 tool.

Iraqgunz
08-14-12, 06:48
Please explain goes in detail exactly what scenario is. Otherwise we can sit here all day and go back and forth. For everyone else stay out until the OP comes back and responds.

evosil98
08-14-12, 18:44
Details- Its a CMMG .22LR dedicated upper. I shot over 6,000 rds without a single issue. My last range session I had several failures to feed. When I got home to clean and inspect. The firing pin was broken and cause some peen damage to the chamber.

http://i48.tinypic.com/w8axoj.jpg

http://i45.tinypic.com/148glj7.jpg


The peened chamber also damages the round as it enters the chamber, causing the accuracy to decrease. I was shooting at 50yards with a 24x scope and some rounds wasn't even hitting the target. That has never happened before.

http://i48.tinypic.com/w7ehww.jpg


I did contact CMMG for repair and they just told me to return it and they will fix it. I replied back for pre paid shipping and hopefully get an answer.

This is my first time dealing with warranty issues. Should the manufactory pay for my shipping?

I really hate to pay for shipping to get warranty work done. I rather buy the .22 Chamber ironing tool for $25.

http://i46.tinypic.com/1607gop.jpg

Quiet-Matt
08-14-12, 19:31
I'd just buy the tool. If you have the problem again, you'll be ready.

skittles
08-15-12, 01:00
Send it back to them. They can fix the issue and check it over to see if there is anything else that doesn't look right.

ErikS
08-15-12, 04:42
Just fix it with the tool. 10 minutes if that vs who knows how long for them to do it and the shipping.

60 rounds yeah let them fix it.

evosil98
08-16-12, 03:35
Thanks for the replies. I'm just going to buy the tool. Don't want to spend $25 on shipping and wait for them to return the upper.

I'll always have the tool incase my other rimfire firearms have similar issues.

evosil98
08-16-12, 03:37
I love this review I really love it.
http://www.couponsavings.info/heb/crazy.jpg
http://www.couponsavings.info/for/crazy.jpg

I don't understand your comment. This wasn't a review

CAVDOC
08-16-12, 08:31
I'd send it back. that is a fairly large chip and once your chamber is out of round you risk the chances of blown cases. Taking more metal off an area already smaller than spec is not a good idea. Also make sure you are not dry firing which will contribute to this (if the gun does not lock back when empty, count rounds and try to minimize hammer falling on an empty chamber.)I had a 22 target pistol with similar damage- cleaning up the chip will buy you time but eventually a new barrel is the answer.

skullworks
08-16-12, 11:14
Quick question; have you done a lot of dry firing? Looks to me as that is what's happened. That will give you the same kind of peen mark, and can also crack the firing pin depending on weapon.

fixit69
08-16-12, 13:49
Send it back and buy the tool. That way you are covered when the warranty runs out, or you could just learn a little more about the rifle...

evosil98
08-16-12, 16:18
I don't practice dry firing but I do occasionally dry fire not knowing the mag is empty.