Magpul MOE+ problem

[col.1981]

I recently picked up a MOE+ grip and believe I got ahold of a dud. I've used them in the past and had no problems but this one has a significant gap where it meets the lower part of the trigger guard ears. I tried it on a PSA stripped lower and a KAC lower with the same problem. An A2 fits both those lower receivers just fine.

Per forum rules I contacted Magpul through their website on 7/19/13 and haven't gotten a response. Also checked my spam folder just in case the response might have went there.

I'm not upset (it's a $20 part) and I'm not dogging Magpul. I support their business practices and use lots of their products with confidence. I'd just like a response. I know there are a few guys here from Magpul that post. Can you help a brother out?

http://i111.photobucket.com/albums/n136/greenroundhill/file_zpsbc3fbec9.jpg (http://s111.photobucket.com/user/greenroundhill/media/file_zpsbc3fbec9.jpg.html)
http://i111.photobucket.com/albums/n136/greenroundhill/file_zps85d2ba80.jpg (http://s111.photobucket.com/user/greenroundhill/media/file_zps85d2ba80.jpg.html)
http://i111.photobucket.com/albums/n136/greenroundhill/file_zps76fa5aad.jpg (http://s111.photobucket.com/user/greenroundhill/media/file_zps76fa5aad.jpg.html)
http://i111.photobucket.com/albums/n136/greenroundhill/file_zps87629ef7.jpg (http://s111.photobucket.com/user/greenroundhill/media/file_zps87629ef7.jpg.html)

[yfz]

That little gap is something I would not worry to much about, but I actually bought an moe+ today too and there is no gap.

[advan031]

Send them an email directly and I'm sure they'll take care of you.

[Stickman]

Call them, you can't be sure your email wasn't eaten somewhere. There is no question they will make it right. :)

[tarkeg]

I installed one today, and it looks exactly like your pictures. Definitely a bit different from the others I have. Probably just a weird batch. Not enough of a problem to worry about though.

[SPQR476]

Batch that snuck through QC. We'll swap it out. Easy day. You shouldn't have to accept that. We caught it, but some had slipped through before we deadlined that run.

[Army Chief]

Maybe it's just me, but I remain quite fond of happy endings.

Little wonder that Magpul remains such an industry benchmark.

AC

[Knyghtmare]

Maybe it's just me, but I remain quite fond of happy endings.

Little wonder that Magpul remains such an industry benchmark.

AC

I'm pretty sure we are all fond of happy endings! :D

[Evil1969SS>LS6]

It's rare to find manufacturing errors on Magpul products. But, like mentioned...from what I've heard, Magpul stands behind their products and will make it right. IMO, I wouldn't worry about it unless it gives you discomfort when shooting.

[JW5219]

Maybe it's just me, but I remain quite fond of happy endings.

Little wonder that Magpul remains such an industry benchmark.

AC

Yes. Way to go Magpul ! That was a quick fix OP> ;)

[tog]

I'm not new to semi-auto rifles, but new to the ar platform. Reading posts like this is why I choose to buy and continue to purchase Magpul products.

[Jeffro2912]

I had a minor issue with one of their products a few years ago(more than likely my error) and they fixed me right up with a replacement without any issue. Magpul CS is phenomenal!

[Iraqgunz]

No need to keep this going. Magpul has shown again that they are committed to fixing the issue.