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View Full Version : Anyone Else Having Issues w/ Photobucket & YouTube?????



Scoby
11-25-13, 10:17
I don't know what is going on with Photobucket or YouTube.

I can access my Photobucket account, manage it and upload photos but, my library page will only load about half way.
It will not let me access a photo.

YouTube videos will load and play for a few seconds then, stops and the screen turns into a multi-colored mess.

ETA:
Embedded YouTube videos play just fine. However, when I open a thread that has a embedded video it starts playing automatically. Even if there are multiple videos embedded. I don't click on them, they all just start playing at the same time.

This started about a week ago.
Is there a setting on my computer that needs tweaking? A setting on either website that needs adjustment?

I've tried everything I know to do, which isn't much. It is driving me nuts!

Can someone give a guy a hand?

Scoby
11-26-13, 11:04
Man. Over 40 looks and no one has anything to offer?

I got issues here people and don't know where else to turn. There has to be a computer guru among you!

Belmont31R
11-26-13, 11:28
See if Adobe Flash player has an update. What browser and computer are you using?

tb-av
11-26-13, 12:13
The stopping issue sounded like a connection issue, but then you said it worked. I use NoScript and TrueBlock so pretty much nothing starts unless I let it.

If I were you I would get CCCleaner and MalwareBytes ( Free ) and run them to be sure ( instructions all over net as to how to run them ). That will assure you don't have a little MalWare or AdWare that has taken over.

Then update your files, flash, windows, Etc.. Then shut down your router and PC for a hard reset. That -should- take care of 99% of whatever might be wrong.

Oh, I forgot one thing, but I think CCCleaner would clean it anyway... right click YT video, Global Settings, Advanced, you might want to clear Browsing Data and Settings

That's all I got..... Computers are getting like modern cars. You look under the hood and say "oh well..... at least I can still wash my own windshield"

Ick
11-26-13, 12:34
Sounds like a malware to me.

Belmont31R
11-26-13, 12:45
Good advice. CCleaner will clear the cache your browser uses. On a lot of sites you aren't actually downloading the entire page over and over. Your browser will load stuff it has already downloaded. Sometimes the cache can become corrupted, and you need to clean it out. If you use CCleaner just be aware of your settings since you can delete important files. If you are unsure just keep the stock settings but make sure everything under your browser is deleted. If you use saved passwords might want to uncheck that but saving passwords in your browser isn't a good idea most of the time. Malware can get into the files, and steal them.

If you are running Internet Explorer try downloading Chrome, and it uses a built in flash player. See if Youtube videos play ok with Chrome. If you are already running Chrome theres a way to disable the built in flash player plugin and use the actual Adobe program not the built in plugin. https://support.google.com/chrome/answer/108086?hl=en

Go to Vimeo and see if their videos have any problems. If you can play other types of media fine its probably not a huge system wide issue like a graphics card or RAM failure. Sometimes if the graphics are going out you will get strange stuff displayed when the card gets put under load...like when playing a video.

Microsoft Security Essentials is pretty good, too, besides Malwarebytes. http://www.microsoft.com/security/pc-security/mse.aspx

Theres some other maintenance type stuff you can do. If your computer uses a regular HDD (not SSD) you can run the disk defragment program. If you've never done it that process can take a while but it helps HDD's store data better. Go to Windows Update and make sure everything there is up to date. If auto updates are turned on see if there was any bigger updates around the time the problem started. A new driver might be causing a problem. After that it probably wouldn't hurt to have Windows do a test on your HDD and RAM (memory).

I've had strange problems before when a HDD was starting to fail. Listen to it while its under load, and see if you hear a clicking sound. You can run a HDD check through Windows: http://windows.microsoft.com/en-US/windows-vista/Check-your-hard-disk-for-errors

To do a RAM test: http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer


If you do find a bunch of viruses or trojans the best bet is to do a clean install of Windows. This is why its important to store important data in more than one location. If you put all your eggs in one basket, and run into a HDD failure or virus attack you run the risk of losing data. NoScript, Ad Block, Ghostery, ect are good plugins to use that will block a lot of avenues of attack while surfing plus give you a better browsing experience as you won't get ads thrown in your face everywhere you go. Ghostery helps with the online tracking.

Scoby
11-26-13, 13:43
I knew someone could step up!
I'm going to give these suggestions a go. As best I can anyway.
Thanks for taking the time to give me a hand.

Two things I've found funny about this.
A week ago everything was fine. No problems at all.
Even now with the problem a embedded YouTube video will play as smooth as always and LiveLeak has never missed a beat.

Now, off to do things I don't even understand.

Scoby
11-26-13, 17:56
Downloaded CCCleaner. Stated it should be under Start/All Programs after the download. Never could find it on my computer. Search found nothing. Strange.

Did a disk cleanup / defragmentation (these took awhile) and disabled Adobe Flash in Chrome. YouTube is now working. I'm guessing but I think it was the flash player in Chrome. Thanks Belmont.

Photobucket is still not loading completely and I'm still working on it.

Belmont31R
11-26-13, 18:18
No problem. I've had a couple problems in the past with the built in Flash plugin in Chrome. Issues went away after disabling it, and enabling the actual Adobe Flash program. I don't use Windows anymore but Chrome works the same way on OSX.



Weird on the CCleaner issue. Not listed in My Computer > C: > Applications/Programs? Piriform is the name of the company who makes CCleaner.



I've had problems with Photobucket. Extremely slow. I like Flickr better these days.


Edit- Did you run Malwarebytes or MSE?

tb-av
11-26-13, 18:43
Yes, CCleaner may not show up by that name. Look on your desktop for a big Orange/Red letter C shortcut. In Win7/64 it does show under programs as CCleaner in Programs. MalwareBytes will look like a Blue Butterfly type deal or a blue frisbee with a notch out of 12 and 6 oclock.

If you have moved your computer and possibly jarred the video adapter it couldn't hurt to shut everything down. Pull the card, wipe the contacts with a pencil eraser and cloth then reseat.

Scoby
11-27-13, 06:49
Okay. I finally got CCCleaner to install on my computer along with Malwarebytes. Both have icons on my desktop.
Both have done their thing and it has not helped my issue with Photobucket.

As I said, I'm pretty sure it was Flash Player in Google Chrome that was causing my problem with YouTube.
Here is what I did in case anyone else has this problem.

Load Google Chrome.
In the address bar type: chrome://plugins
A list of plugins will appear with the option to disable each one.
Find Adobe Flash Player and disable it.
Close Chrome and you are done.

I have done everything I know to do with Photobucket at this point.
It is very frustrating to say the least. I have lots of photos on there that I need to access on this laptop.
I can access it on our desktop home computer and did so last night. That makes it even more irritating.

tb-av and Belmont thanks for all your help. I couldn't have gotten to this point without it.
If you think of anything else, please let me know.

tb-av
11-27-13, 08:17
Well the fact that CC and MWB didn't find anything is actually good.

Is this one of those ChromeBooks? Where you have to run Chrome? The reason I ask is because I have been advised to satay as far away from Chrome as possible. I've used Pale Moon for quite some time now. That's just a slimmed down FireFox. Some web sites are built only for IE and I have to use it sometimes for business. But is it possible for you to simply use FireFox or PaleMoon? At this point I would say this is a Chrome issue and a quick Internet search seems to confirm. You are not the only one that has had this issue which seems to vary among people, places, sites, and even files. IOW... Chrome doesn't play well with others at times.

The_War_Wagon
11-27-13, 08:22
So far so good on my PB account - no Youtube problems either.

I avoid Chrome and any other beer gOOgles software religiously. beer gOOgles is the electronic anti-Christ. Friends don't LET "friends" use beer gOOgles. :nono:


http://i212.photobucket.com/albums/cc305/The_War_Wagon/Google_Calendar_head.jpg

Belmont31R
11-27-13, 11:46
Well CCleaner isn't meant to find anything malicious. It has a registry cleaner but I've heard of people rarely having an issue where CCleaner would delete an important reg file and mess something up. But it gives you an option to make a backup of what it cleans up in that regard. Overall its a good program for Windows users as Windows tends to accumulate a lot of unnecessary files, and makes quick work of things like browser caches.


As for the Photobucket issue...I think theres a way to download all of the pictures you have stored there. I'd do that, and save them on an external HDD and/or a cloud storage solution. If you are leery of a commercial cloud storage service you can buy something like Western Digital My Book Live, and create your own personal cloud storage. I have one (there are quite a few other options), and it connects to my wifi router. This allows the data to be accessed across my wifi network, and from outside it with apps on my iPhone and Mac. I also use Skydrive. So I can put pictures into an online storage site like Flicker, Photobucket, ect, my personal WD MBL cloud, a USB external HDD, my Mac, and on Skydrive. The chances of losing important stuff is low. These days theres really not a good excuse not to have good backups of whats important to you. Skydrive is cool because it puts a file on your PC or Mac, and its just like any other file in appearance but is syncing with their cloud storage. So I can put something in there, and it will be on my phone very quickly through the Skydrive app. You can also access it from other computers via a web browser, and it has built in Office web apps for editing on the go.


Not sure why the pictures will load on one computer and not the other. Can you go to each picture one by and one and get them to load? How much RAM does this computer have? Have you tried other browsers?

Scoby
11-27-13, 17:28
Well the fact that CC and MWB didn't find anything is actually good.

Is this one of those ChromeBooks? Where you have to run Chrome? The reason I ask is because I have been advised to satay as far away from Chrome as possible. I've used Pale Moon for quite some time now. That's just a slimmed down FireFox. Some web sites are built only for IE and I have to use it sometimes for business. But is it possible for you to simply use FireFox or PaleMoon? At this point I would say this is a Chrome issue and a quick Internet search seems to confirm. You are not the only one that has had this issue which seems to vary among people, places, sites, and even files. IOW... Chrome doesn't play well with others at times.

No my laptop is a Dell and I'm using Windows 7.
I access the internet with Internet Explorer 10. I've tried Chrome and do not like it.

It has got to be a setting somewhere and it may be associated with Chrome.

Scoby
11-27-13, 18:56
Belmont

I've thought about the thumb drive and I really should have all of them backed up on one.
I've never heard of cloud storage and the Skydrive and the syncing sounds interesting. Something I'll have to look into.

My laptop has 4GB of RAM. I think that is what you're asking.

I tried to load Photobucket in Chrome before I disabled Flash Player but it wouldn't work with that either.
The Photobucket page seems to only load halfway. It will allow me to upload to the site and access account info. but that's it.
It works just like it is supposed to on our home desktop. Upload, download, links, everything.

Scoby
11-27-13, 18:59
http://i212.photobucket.com/albums/cc305/The_War_Wagon/Google_Calendar_head.jpg


That depicts my ability to correct this situation to a tee!

tb-av
11-27-13, 19:02
Ok, I guess the next question is why don't you remove Chrome from your PC?

Also you can try Pale Moon. It's non-intrusive. Even if you just have it ready in an emergency like this. You don't have to make it your default. http://www.palemoon.org/

Belmont31R
11-27-13, 19:39
Thumb drives are good but I wouldn't trust long term storage on one.


Basically the way Skydrive (and other cloud storage programs) work is the files are stored locally and on the host company's servers. There are other companies like Dropbox which work in mostly the same fashion. You install the Skydrive sync tool on your PC, and select the file location where you want the folder that will be synced. On Windows I put mine in my user account so its another folder next to Documents and Pictures. Once the Skydrive folder is put in your user folder you can cut/copy/paste files to/from it just like any other folder. The only difference is that Skydrive folder is synced up to Microsoft's server, and everything you put in that folder or remove is synced. So if you have a seperate pictures folder on your PC, and copy>paste it to the Skydrive folder, all those pictures will be synced to the Skydrive 'cloud'. Then you access those pictures/files from any other PC through a web browser or smartphone app.

With a personal cloud solution like WD Mybook Live, its basically a HDD with an enclosure designed to be hooked into your wifi router via an ethernet cable. For instance Mac's have a Time Machine feature which makes a system image and then updates the backups regularly. So I could wipe my Mac, go to Time Machine, and restore from a backup to the hour/day/month. On a Windows machine you will see the MBL as a network drive, and WD has programs to backup important stuff off your PC. They also have smartphone apps so you can access what you have on the MBL remotely.

The third option is a USB HDD you can cut/copy/paste pictures and other files to. Basically like a thumb drive but USB HDD's have a lot more storage. You can also make a system image, and store it.

With important data I think its a good plan to have it stored locally, on a mobile storage solution (either a thumb drive or USB HDD), and have a copy offsite. Where Skydrive (or another cloud solution) comes into play is easy remote access. I have the Skydrive app on my phone, and with web browser access if Im without my phone or Mac I can jump on another PC and get to my stuff. Skydrive is the most useful to me because of the Office web apps.

Two negatives to cloud storage like Skydrive you should be aware of. You may have to purchase extra storage space because they aren't just going to give you a ton of space for free. But their servers and storage space isn't free to them. I think most people would be pretty well suited with 20-50GB of cloud storage, and thats about $50 or less a year. Not too bad for the storage, and remote access. Second negative is how much you trust the cloud company you go with. A guy recently busted for child porn because Google detected child porn pictures on his online Picassa photo account. I don't like spying with concerns about the NSA being able to access these company's servers (I think its illegal and people should be in jail) but Im not worried about getting busted for a hypothetical such child porn because I don't have anything to do with that stuff. I suppose if the NSA was getting my cloud data they could read my school papers and other boring stuff.