Plumber237
09-29-14, 20:14
Since many of us on this forum have bought and sold stuff online quite a bit I figured I'd throw my problem out to see if any fellow M4Cers have had something like this happen, and if so what advice they've got.
Last Monday (09/22) I shipped off my HK VP9 slide with a set of Trijicon HD night sights to HK for an install, I had already received a RMA # from their CS for the install/billing/return shipping process. I insured the package for $500, mostly because I figured $130ish for the sights and I have no idea how much a replacement slide is (or if that is even an option). Tracking showed that it went out for delivery at 8:42am on Wednesday (09/24) morning, and the next update was at 10:42 PM on Wednesday (still 09/24) saying that there is no delivery update. Come Saturday (09/27) I was a little concerned, since the package had been "out for delivery" for 3 days with no updates. I emailed USPS (since I was on an endless hold for their CS phone #), and they responded Sunday (09/28) saying that as of 10:42 PM on Wednesday (09/24) there was no delivery update and that they had been having some tracking issues, with no further insight. I've also emailed HK to try and find out if they actually received my package (they haven't emailed me back yet), but honestly at this point I'm getting fairly nervous that my package is MIA. I've shipped and received a lot of packages with USPS and have never seen the tracking messed up like this, and I've never seen something go out for delivery and not be delivered. So I figured I'd share this ordeal on here and find out if anyone has ran into a similar situation or haas any idea who I should contact (local PO?). As far as worst case planning, does anybody know if you can order a slide by itself (in case mine never turns up)? I know it's early still, but I guess I'm paranoid/protective of my stuff? Any thoughts/experiences would be greatly appreciated.
Last Monday (09/22) I shipped off my HK VP9 slide with a set of Trijicon HD night sights to HK for an install, I had already received a RMA # from their CS for the install/billing/return shipping process. I insured the package for $500, mostly because I figured $130ish for the sights and I have no idea how much a replacement slide is (or if that is even an option). Tracking showed that it went out for delivery at 8:42am on Wednesday (09/24) morning, and the next update was at 10:42 PM on Wednesday (still 09/24) saying that there is no delivery update. Come Saturday (09/27) I was a little concerned, since the package had been "out for delivery" for 3 days with no updates. I emailed USPS (since I was on an endless hold for their CS phone #), and they responded Sunday (09/28) saying that as of 10:42 PM on Wednesday (09/24) there was no delivery update and that they had been having some tracking issues, with no further insight. I've also emailed HK to try and find out if they actually received my package (they haven't emailed me back yet), but honestly at this point I'm getting fairly nervous that my package is MIA. I've shipped and received a lot of packages with USPS and have never seen the tracking messed up like this, and I've never seen something go out for delivery and not be delivered. So I figured I'd share this ordeal on here and find out if anyone has ran into a similar situation or haas any idea who I should contact (local PO?). As far as worst case planning, does anybody know if you can order a slide by itself (in case mine never turns up)? I know it's early still, but I guess I'm paranoid/protective of my stuff? Any thoughts/experiences would be greatly appreciated.