El Cid
02-24-16, 16:45
Does anyone know how to get in touch with the folks at Vigilance Tactical? They are out of Lancaster, PA and I cannot find a telephone number anywhere.
I ordered a holster and mag/light pouch back in September, 2015. Their website at the time listed a 7 – 8 week delivery time. It now says 12 weeks, but of course I’m way past that now. I emailed them in December 2015, and again in mid-January, 2016. Never heard back from them.
When I log into the site it still shows my order as pending and while they have my credit card on file, they have not charged it. I could cancel it (presuming their website allows me to do so), but they offer kydex that nobody else sells. If they are busy, then they should just reply and say so. But 5 months of no contact is grossly unprofessional.
Also, I checked today and there are recent comments on their FB page about similar issues – not getting any replies, orders several months old, etc.
Their site: https://www.vigilancetactical.com/store/
The owner (Daryl Weaver) FB: https://www.facebook.com/vigilance.tactical
Storefront FB (w/ all the negative comments): https://www.facebook.com/VigiTac/?pnref=lhc
Presuming I never hear back from them, does anyone make something like this? I used to carry a Rosen SOS daily, but have switched from a Z2 Surefire to an EB1 and prefer kydex over leather these days.
http://www.vigilancetactical.com/store/media/catalog/product/cache/1/thumbnail/9df78eab33525d08d6e5fb8d27136e95/c/o/combo2.jpg
Thanks!
I ordered a holster and mag/light pouch back in September, 2015. Their website at the time listed a 7 – 8 week delivery time. It now says 12 weeks, but of course I’m way past that now. I emailed them in December 2015, and again in mid-January, 2016. Never heard back from them.
When I log into the site it still shows my order as pending and while they have my credit card on file, they have not charged it. I could cancel it (presuming their website allows me to do so), but they offer kydex that nobody else sells. If they are busy, then they should just reply and say so. But 5 months of no contact is grossly unprofessional.
Also, I checked today and there are recent comments on their FB page about similar issues – not getting any replies, orders several months old, etc.
Their site: https://www.vigilancetactical.com/store/
The owner (Daryl Weaver) FB: https://www.facebook.com/vigilance.tactical
Storefront FB (w/ all the negative comments): https://www.facebook.com/VigiTac/?pnref=lhc
Presuming I never hear back from them, does anyone make something like this? I used to carry a Rosen SOS daily, but have switched from a Z2 Surefire to an EB1 and prefer kydex over leather these days.
http://www.vigilancetactical.com/store/media/catalog/product/cache/1/thumbnail/9df78eab33525d08d6e5fb8d27136e95/c/o/combo2.jpg
Thanks!