WS6
08-17-16, 21:30
https://www.facebook.com/BravoDefense/
https://bravodefense.com/
I placed an order with this company over a month ago. The person I called ASSURED me that my order for $1266.21 (A Nightforce scope) was in stock and would ship that Friday, or the next Monday.
After waiting for 15 days with numerous excuses such as "It's too hot in AZ where our warehouse is", and "Our tracking is down, but it shipped..." etc. I demanded a refund. Sadly, the CC I used was hacked shortly after purchase (hmmm...but not pointing fingers...), and I needed a check sent. The same mess has followed with the request for a check, which was made on Aug 5, and acknowledged. It now has almost been ANOTHER 15 days, and the dealer erased all comments on their FB page that stated that "The scope has shipped". However, they could not delete our FB messages. In the morning, I will be contacting Capital One's fraud department and submitting both my order screenshot, and this facebook conversation as evidence of going above and beyond to work things out with a merchant, and requiring a refund and whatever legal proceedings they deem adequate. I am sure Bravo Defense can..."respect that process"...
http://i64.tinypic.com/23ksxg3.jpg
ETA:
Oops...looks like they missed a few comments I'd made previously...
http://i66.tinypic.com/pw4ro.jpg
https://bravodefense.com/
I placed an order with this company over a month ago. The person I called ASSURED me that my order for $1266.21 (A Nightforce scope) was in stock and would ship that Friday, or the next Monday.
After waiting for 15 days with numerous excuses such as "It's too hot in AZ where our warehouse is", and "Our tracking is down, but it shipped..." etc. I demanded a refund. Sadly, the CC I used was hacked shortly after purchase (hmmm...but not pointing fingers...), and I needed a check sent. The same mess has followed with the request for a check, which was made on Aug 5, and acknowledged. It now has almost been ANOTHER 15 days, and the dealer erased all comments on their FB page that stated that "The scope has shipped". However, they could not delete our FB messages. In the morning, I will be contacting Capital One's fraud department and submitting both my order screenshot, and this facebook conversation as evidence of going above and beyond to work things out with a merchant, and requiring a refund and whatever legal proceedings they deem adequate. I am sure Bravo Defense can..."respect that process"...
http://i64.tinypic.com/23ksxg3.jpg
ETA:
Oops...looks like they missed a few comments I'd made previously...
http://i66.tinypic.com/pw4ro.jpg