BIGUGLY
02-05-09, 15:03
I would like to introduce myself, I'm Paul. Work in Law Enforcement and live in IOWA. I joined the forum due to all the information that can be had, the wealth of knowledge is amazing.
I'm new to the Ar game and recently purchased a Superior Arms mid-length. It ran smooth on the initial run. However taking it apart I found a area in the upper that was missing the finish approximately one inch behind the ejection port. I contacted a rep from Superior Arms that I had met at a gun show. He gave me a UPS code for the shipping. I shipped it on tuesday, the rep called me on wednesday. He informed me there must have been a problem when the finish was applied. He put on a new receiver and shipped it back to me on wednesday.
I realize I'm new here but I wanted to give Superior Arms a little recognition for the great customer service. The rep was kind enough to speak with me and answered all my questions, he informed me they have a lifetime warranty and they stick by it.
Thanks for the great forum, so much information and so little time to absorb it all.
Paul.
I'm new to the Ar game and recently purchased a Superior Arms mid-length. It ran smooth on the initial run. However taking it apart I found a area in the upper that was missing the finish approximately one inch behind the ejection port. I contacted a rep from Superior Arms that I had met at a gun show. He gave me a UPS code for the shipping. I shipped it on tuesday, the rep called me on wednesday. He informed me there must have been a problem when the finish was applied. He put on a new receiver and shipped it back to me on wednesday.
I realize I'm new here but I wanted to give Superior Arms a little recognition for the great customer service. The rep was kind enough to speak with me and answered all my questions, he informed me they have a lifetime warranty and they stick by it.
Thanks for the great forum, so much information and so little time to absorb it all.
Paul.