Tzoid
06-02-11, 12:11
I received this email Saturday and today I got a call from the Chase Fraud department telling me that I have 3 charges totalling over 1300 bucks from on-line stores in Europe. I'm wondering why ESS keeps the credit card information of customers?????? I'm pissed :mad:
I would call and cancel your credit cards if you have purchased anything from ESS.
Dear Valued Customer,
It is with regret that I am writing to inform you that the servers hosting ESS’ website have suffered a security breach. It appears to be one of many recent criminal attacks engineered by highly-sophisticated hackers targeting successful internet companies around the globe.
This breach was identified within the last 48 hours. We resolved the issue immediately and are reaching out as quickly as possible to those that may have been affected to proactively help avert potential problems.
Customer details including credit card information used during online business transactions with www.esseyepro.com are likely to have been compromised. ESS encourages you to carefully review the account activity for the credit card you used at our web store, and we recommend that you notify your credit card company about the security breach.
Importantly, the ESS web store is protected with a very high level of security and encryption (HTTPS connection with a validated 256-bit SSL certificate), and the servers are safeguarded with industry-standard firewalls, security and monitoring. But the unfortunate fact is that highly-sophisticated hackers are sometimes successful. A 2010 article from eSecurity Planet indicates that 67% of large companies reported at least one successful intrusion in that year. [1] Other sources indicate that fewer than 10% of companies share the news of the breach with their customers. At ESS, the choice is simple – we care about our customers, and are thus informing you as soon as possible.
Be assured that ESS is undertaking every possible effort to prevent such an occurrence from happening again. Since discovering the security breach, ESS’ webmasters have taken the necessary measures to ensure that the security of our servers and data are restored.
With our sincerest apologies and deepest appreciation,
Steve Dondero
ESS Vice President of IT
PS—You may contact me directly with any further questions.
I would call and cancel your credit cards if you have purchased anything from ESS.
Dear Valued Customer,
It is with regret that I am writing to inform you that the servers hosting ESS’ website have suffered a security breach. It appears to be one of many recent criminal attacks engineered by highly-sophisticated hackers targeting successful internet companies around the globe.
This breach was identified within the last 48 hours. We resolved the issue immediately and are reaching out as quickly as possible to those that may have been affected to proactively help avert potential problems.
Customer details including credit card information used during online business transactions with www.esseyepro.com are likely to have been compromised. ESS encourages you to carefully review the account activity for the credit card you used at our web store, and we recommend that you notify your credit card company about the security breach.
Importantly, the ESS web store is protected with a very high level of security and encryption (HTTPS connection with a validated 256-bit SSL certificate), and the servers are safeguarded with industry-standard firewalls, security and monitoring. But the unfortunate fact is that highly-sophisticated hackers are sometimes successful. A 2010 article from eSecurity Planet indicates that 67% of large companies reported at least one successful intrusion in that year. [1] Other sources indicate that fewer than 10% of companies share the news of the breach with their customers. At ESS, the choice is simple – we care about our customers, and are thus informing you as soon as possible.
Be assured that ESS is undertaking every possible effort to prevent such an occurrence from happening again. Since discovering the security breach, ESS’ webmasters have taken the necessary measures to ensure that the security of our servers and data are restored.
With our sincerest apologies and deepest appreciation,
Steve Dondero
ESS Vice President of IT
PS—You may contact me directly with any further questions.