doorkicker
12-21-07, 23:35
Thought I would share my experience with Gene Swanson over at LMT's customer service department. :D :D :D
I had an LMT SOPMOD stock that had been through some sh*t in Afghanistan, and eventually the plastic wore out where the locking bolt attaches the adjustment pivot piece. I took some pics (below) and sent them to Gene, and his immediate reply was this:
"I can't ship a new one overseas to you so give me an address CONUS and it'll go out today"
He then mentioned it being painted tan...and asked if I would like a factory FDE color or plain black!
Kudos to LMT for having customer service 2nd to none!
stock:
http://img254.imageshack.us/img254/8990/img0010xw3.jpg
hole is larger than should be....plastic weakened and broke off to make a perfectly LARGER hole.
http://img254.imageshack.us/img254/9775/img0012hx8.jpg
Bolt/spring pass completely through rendering the locking mechanism inoperable.
http://img177.imageshack.us/img177/8959/img0014pd6.jpg
I had an LMT SOPMOD stock that had been through some sh*t in Afghanistan, and eventually the plastic wore out where the locking bolt attaches the adjustment pivot piece. I took some pics (below) and sent them to Gene, and his immediate reply was this:
"I can't ship a new one overseas to you so give me an address CONUS and it'll go out today"
He then mentioned it being painted tan...and asked if I would like a factory FDE color or plain black!
Kudos to LMT for having customer service 2nd to none!
stock:
http://img254.imageshack.us/img254/8990/img0010xw3.jpg
hole is larger than should be....plastic weakened and broke off to make a perfectly LARGER hole.
http://img254.imageshack.us/img254/9775/img0012hx8.jpg
Bolt/spring pass completely through rendering the locking mechanism inoperable.
http://img177.imageshack.us/img177/8959/img0014pd6.jpg