What was the outcome for this situation? Did they charge you for the repair?
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For those looking at stippling, I would suggest looking at McMullen Stippleworks. He's only accessible via Facebook and Instagram (although somebody else is using his name in their SEO so a Google search will find you another company.
We had a Staccato LE rep come to our agency and his demo kit included guns with Darkside and McMullen stipple jobs. I preferred the texture of the McMullen work and found that he was cheaper and had a very fast (one week) turnaround. I've since had him do two grip modules.
You can find a review on the YouTube channel Guns and Tactics.
I haven't posted on M4C, but I have a Gen 1, Black, Darkside stippled, fullsize grip for sale. I need to get it on here soon. Great grip.
https://www.m4carbine.net/showthread...94#post3111194
Here's a video that delves a bit into how STI / Staccato got into LE so heavily.
https://youtu.be/SOytt30J9Fw?si=0JdOFj-xH-SG0nRD
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Good video. Pretty cool.