Originally Posted by
Esq.
My Vortex warranty story.
Got a brand new Sparc to put on an MP .22 rifle. Took it out of the box, looked at it a bit, put the battery in turned it on and off etc.... and set it down on my dining room table. Came back the next day....gone...Hmm.....Look around...find it....under the table....being gnawed on by my new puppy!!!! He chewed the rubber side cover off, did a number on it, couldn't get it to work....
Downloaded their return form, put as "Reason for Return"-- "Owner is a moron who leaves his new optics in reach of his new puppy". Sent it off.
Two weeks later I get a brand new one in the mail. No muss, no fuss, no questions, no BS.