I hear you. I wish I had some insight into why I rarely have issues with them. But I don't. DVOR stuff sometimes has the wrong product description. I caught it on a barrel I ordered and called them when I saw it post order They cancelled the order and replaced it with one from their Optics Planet inventory, gave me free shipping and a discount. But I do NOT like how they list inventory on the Optics Planet store. Very misleading and is what I think leads to people getting pissed off.