DD ISSUES A SAFETY NOTIFICATION ON CERTAIN DISCONNECTORS
Black Creek, GA – May 30, 2017
As part of Daniel Defense’s commitment to provide the highest level of quality and safety for its products, Daniel Defense is issuing a safety notification related to a condition we identified with the Disconnector in the Fire Control Group for Daniel Defense firearms manufactured between April 1, 2016 through March 3, 2017. In a few cases, a double fire condition has occurred with a single pull of the trigger. Dedicated to always do the right thing and stand behind its products, Daniel Defense will correct any and all potential conditions at no cost to the consumer as part of our 100% Satisfaction Guarantee.
“When it comes to any potential safety concerns with our products, we’re all in on being proactive and getting them fixed ASAP” said Daniel Defense Founder/CEO Marty Daniel. “Safety is our number-one concern, and our reputation rides on our customers knowing the firearm they’re using is as safe and reliable as possible.”
To determine if a Daniel Defense firearm falls within the scope of this safety notification, consumers should go to www.danieldefense.com/safety, and enter their firearm’s serial number into the search box. A message will indicate if the Safety Notification applies to their firearm. Consumers should follow the Corrective Action Process from the Safety Notification to obtain a pre-paid, pre-addressed UPS shipping label and box.
Daniel Defense only requires that the lower receiver be shipped for inspection and for any necessary corrective action. Daniel Defense’s Safety Notification website contains detailed instructions (including a video) for detaching the lower receiver from the upper receiver. Consumers should send in their lower receiver using the pre-paid, pre-addressed UPS shipping label and box. Once the inspection is complete and any necessary corrective action is taken, the lower receiver will be shipped back to the consumer with provided tracking information.
“I want to reiterate that there will be absolutely no cost to consumers to rectify this situation.” Marty Daniel emphasized. “Everything, from shipping to and from our facility to labor and parts, will be 100 percent covered by the company. This is on us, and we will do what it takes to make things right for our loyal and supportive customers. You have my word on it.”
About Daniel Defense
Located in Black Creek, Georgia, Daniel Defense is a leading manufacturer of premium firearms, rail systems, and accessories. Its iconic brand remains unmatched in quality, precision and world-class customer service. President/CEO Marty Daniel founded Daniel Defense, which started out creating rails and accessories for the AR-15 platform in small batches. Today, with two locations and a combined 137,000 square feet of manufacturing space, Daniel Defense continues to make quality rails and accessories and the world’s finest firearms for civilian, law enforcement, and military customers. For more information, visit www.danieldefense.com.
