I think that their site is down. Not good coupled with the comms issues.
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I also had a few orders get lost in the system, during their move to the new location.
However, Ken was able to locate both orders in their email records, and quickly took care of the mixup. I've received all the parts already. He mentioned how deep the backlog still is, so I would just be patient.
My large order of small parts from the first week of June shipped today. SA answered my email about a week after the order saying it was in fact processing. It my take a while but they come through! Which is tolerable since they are the only place with new Colt parts in stock that I know of.
Emails sent for months now with no reply to any of them. I know it's been at least 6 months that we've been pinging them regularly.
I also placed an order on June 7th and it shipped yesterday.
I got ahold of him. He has been swamped with work.
Good to hear, Scott. I figured just as much. Just a touch and go contact would have been nice, but good to hear, nonetheless. If you don't mind, what kind of work did you send their way?
FYI last week I ordered a colt lower receiver parts kit 0.155 and it showed up yesterday. I was worried that it was gonna take awhile but it showed up very quickly.
I understand now why everyone considers colt's LPKs to be the best. Very well made.