Bushmaster has absolutely no time for customers after the sale. My brother bought a carbon15 for his 8yr. old, it was supposed to be a Christmas gift. We took it to the range before giving it to my nephew to be sure it functioned properly. After 32rds. of PMC .223, the rifle cracked above the rear of the pistol grip. It was cracked all the way through the left side right behind the take down pin (wish I would have taken pics.).
He called BM and explained what happened but the BM employee on the phone had no time for him. He had several excuses of what we did wrong with the rifle and it was not the problem of BM. The guy said they have been making the rifle for quite a while and never heard of anything like this happening before. He actually asked my brother if he ran it over or dropped it trying to do a torture test...... Long story short, he went back and forth on the phone for weeks with no help from BM.
He took it back to the gun shop where it was purchased to show them what happened after less than 50rds. The shop owner actually replaced the rifle with an M&P plus some cash and said he would take care of the broken rifle(not sure what he did with the BM).
I know I will never buy anything from BM after this incident. They didn't have a care in the world that their product failed and wanted to hear nothing of it.

