Why ask why? Put that crap in a box, and put it on the next thing smokin' to 2A / Idaho.
In my personal experience with MT, their customer service is just as bad as their product is.
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I had a very pleasant customer service experience with Mag Tactical. I had one of their older lowers that was duracoated. The paint started to chip off a bit, I sent them a picture and they sent a brand new cerakoted one to me.
I think their lowers are fine but I haven't had the urge to try anything else that they make.
Very positive CS experience though.
That is not okay. Stick with forged and billet aluminum uppers.
I would say cast magnesium is the cause
Ryan, you've made a generous offer, and I appreciate that. How might I go about taking you up on that deal?
Id rather try and help out a forum member/small manufacture than deal with Mag Tactical. Sent an email Sunday evening, called Monday, and Today. Voicemails all full.......
Send me an E-mail to ryan@2a-arms.com with your address. I will ship you an upper with a return label back to us inside the box, that way you are not out shipping.
Ryan
Email Sent!
Ryan, I appreciate your gratuitous offer. As a manufacture, that's great CS for a customer, let alone someone who's not.
I never disclose when dealing with manufactures that I'm a LGS or dealer for their product when it's involving my personal items. I didn't disclose that with Mag Tac when attempting to make a warranty claim.
-Nor with you before this point.
Your responsiveness and willingness to aid a problem you didn't create paints a picture of someone I'd do business with anytime.
I look forward to receiving your product and speaking with you about doing business in the near future.
Wow, that is generous. I really don't know what to say. I wish 2A made something I needed right now so I could justify buying something from them, lol.