Quote:
4) Contact The Manufacturer or Dealer First – Internet forums have a large global audience and unsubstantiated or ill-informed comments will affect the livelihoods of a lot of hard working people in the industry. If you have an issue with a manufacturer or dealer that you would like to resolve, we ask that your first contact them to resolve it.
BCM and his distributors are extremely helpful in resolving problems with their products. They'll get you sorted out. Without seeing pictures of your setup or handling it, this is just making you wait for answers you could have in a jiffy.