Smith & Wesson Comes Thru
About a month ago I posted how I had lost the Troy BUIS on my new S&W M&P 15a. It fell off in the mud and snow and couldn't be found. I contacted S&W who aggreed to send me a new BUIS. A few days later they contacted me and said that since it was a "loss issue", it would cost me $179 (for a part I can buy on line for $140). After a bit of arguing I was referred to a supervisor who today agreed that they would send me a new sight free of charge. She stated at first that I should know that these sights should be constantly tightened as there not loctited at the factory. I pointed out that nowhere in the manual does it say that and if that is their position it should be in writing. This is what made them finally cave in. Most folks assume that a gun new from the factory is going to be good to go (after over 30 years of shooting the AR, I know better) and that they shouldn't have to worry about loctite or checking to see if the factory properly secured items that could fall off. Kudos to S&W for coming thru and saving me a lot of $$ and to everyone check your front/rear sites to make sure they are properly secured. Mine now have blue loctite on them.