I can state that, that is the unequivocal truth, inasmuch as I am that customer.
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So who took the picture?
Who posted the picture?
Give all the details so you properly clear yourself.
If you emailed the customer the picture, even though you fixed it and made it right, then whoever posted this was just trolling.
If you sent it back that way, that's another story.
Even when someone sends something defective, I would always try to make it right.
In this case, I would have been stuck drilling out the mushroomed end of the taper pin and installing a new one.
Sometimes you gotta go above the call of duty, like when you gave the customer a MUR when his standard receiver broke. :cool:
Things like that keep the customers coming back and boy do they tell their friends...
I took the pic and sent it to the customer so he knew what is was going on.
Honestly, I am not sure who you think you are or why you think it is your job to challenge me on something. I suggest you stay in your lane.Quote:
Give all the details so you properly clear yourself.
I actually called the customer and had a long discussion with them about what had happened and then sent them the pic as proof. Because the rockwell hardness was non-existant on these pins, I advised them to go straight back to the manufacturer as they got screwed.Quote:
If you emailed the customer the picture, even though you fixed it and made it right, then whoever posted this was just trolling.
I do as well as long as it isn't going to cost the customer more money and they could just have the manufacturer replace it for free.Quote:
If you sent it back that way, that's another story.
Even when someone sends something defective, I would always try to make it right.
In this case, I would have been stuck drilling out the mushroomed end of the taper pin and installing a new one.
If you have further input to this thread, I suggest you contact me offline as your comments/questioning is not appreciated.Quote:
Sometimes you gotta go above the call of duty, like when you gave the customer a MUR when his standard receiver broke. :cool:
Things like that keep the customers coming back and boy do they tell their friends...
C4
Uh....neat tool Randall...
...we made those and also some wire-edm'd extra-heavy-weight drive-out models that you bolt the sight tower to before you strike.
M. LaRue
To save myself from name calling or making false accusations (because I think this site is far too classy for that), I will say that I believe we have a troll ammong us! :confused:
Neat tool. I think I may attempt something similar myself for removing the pins on my BCM upper. I shouldn't be at all afraid of them mashing but I bet they're in there pretty damn good.