I am finally getting around to calling LMT this weekend, to see if they will accept a shipment of my upper back to them so it can be looked at and hopefully fixed.
Does anyone have any experience with their customer service and repairs?
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I am finally getting around to calling LMT this weekend, to see if they will accept a shipment of my upper back to them so it can be looked at and hopefully fixed.
Does anyone have any experience with their customer service and repairs?
My experience was excellent.
Good to hear, thanks
I have read that their warranty is only good for the original purchaser. That is the reason they ask purchase information/invoice.
My experience was polite, professional and fast. They communicated well, via email and phone.
They resolved the issue to my satisfaction. Recommended.
I sent a brand new upper to LMT a few years ago to get exchanged. The one I purchased from a vendor was all jacked up cosmetically. Email comm was great and the problem was solved in less than a week's time. There were no questions asked.
I had a minor issue a year ago and they took care of it right away. All fast and friendly like.
damn, I don't have the proof of purchase anymore. I hope they don't make a big deal out of that.