Clearly, the problem is with the DD lower that the OP got from us.
Please send it back to us for a FULL refund (so that we can sell it for more money to folks that are craving a DD lower). :D
C4
Ha Ha.............and by FULL refund I would assume you mean the price you are going to sell it to other folks craving a DD lower................although tempting, I think I'll keep this one. :)