I'm not so sure I care for their 15% restocking fee for unused, undamaged, even UN-opened items that you might wish to return....great company with a great product, but I think that's pretty petty...
Except for a couple of missing roll pins I have had good luck with PSA I have built 2 fro my daughters in the last month and both have about 1000 rds fired with no failures and they both should get another 500-1000 this weekend. I originally used a BCM and a Spikes BCG but changed them out for PSA and kept the BCM for a backup.
You can get lemons from any manufacturer, I bought a NIB KImber and the ejector fell out the first time I broke it down now how in the hell can they forget to pin the ejector. I have returned more leupolds than I care to remember. If someone makes a lemon I usually buy it so far PSA and BCM haven't sold me any yet.
I have had excellent service from PSA... even when the "issue" was my mistake. My PSA upper is solid and I have not experienced any problems. I wouldn't hesitate to buy from them again.
This was a few years ago and your right they aren't the best but at the time they were considered one of the better manufacturers. But like I said i have also had issues with Leupold, Remington and even Colt anyone can have issues. I have returned 2 colts one Gold cup for feeding issues and 1 ar for accuracy (5MOA at 100 yards). Now I know Colt is the Holly Grail around here and I agree they are the best but my point is any manufacturer can have issues. Psa will have growing pains and if they try to grow to fast like they seem to be they will end up like BM. BCM could have ended up like BM but they had better leadership and have been able to maintain QC while they are growing. Unlike some around here I want to see PSA succeed because the more quality competion there is maybe in the end we will end up with better equipment and lower prices. I would also like to see the others improve their QC and products, like BM, oly, and DPMS. I would love to more competition well except maybe oly I have worked on to many of their crappy rifles(for others you could give me one)
Hope PSA gets it all worked out for the OP.
At this time the only thing I would get from PSA are their CHF barrels, for people like me who build their own it's hard to go wrong with a FN manufactured barrel...
FN manufactured barrels... FN manufactured barrels... FN manufactured barrels...
The fact that FN will make the barrels to whatever specs the purchasing company asks doesn't seem to matter to the PSA fans.
FN makes the product however the purchaser wants it, so it truly is deceitful at best, to claim that whatever PSA uses is an FN barrel. Technically, the barrel may be manufactured by FN, but it is not necessarily manufactured to FNs specifications, and it should not be advertised as if it is.
I've been trying to get an answer out of them about their buffer tubes and buffers.
So far no word.
LOL, I am far from a PSA fan.
Do you really think an ISO certified manufacturer like FN will put out junk barrels depending on what roll mark they put on it?
I completely understand about FN making barrels to their customers specs but all those barrels will be more alike than different. Hell, all you have to do is read the barrel specs and descriptions on each of the different companies sites to see that this is true. Whether or not any of the differences are worth the extra money is up for the end user to decide.
I am not here to argue Noveske/Centurion/PSA/Spikes but IMHO all FN manufactured CHF barrels will be good to go regardless of whoes name is on them.
Lastly, if FN actually manufactures the barrel then it's not deceitful to say so. I've also never seen anyone claim their CHF barrels are made to FN's specs only that they are made by FN. Regardless of the actual specs used you can count on the fact that FN knows how to make a quality barrel.
Colt..... colt.... Colt....
Come on I know you guys all love colt hell so do I but get off this anybody but Colt, DD, and BCM. If we hadn't given BCM a chance where would they be? Give them a chance they will either succeed or fail just give them a chance. Do you really think FN or shillen would sell lesser quality barrels to another manufacturer when their name and rep will be on the line. SHillen sells barrels to midway do you think they are going to of lesser quality? No they are not the chamber may not be to the specs of a custom but they are to Shillen specs. FN wouldn't leave their name on the barrel if it wasn't to their specs.
Now Op I hope they take care of you they did me when I was shorted some pins, they sent extra and on a friends order they sent him 2 magpul mags because they left out a BCG.