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Wow! That's impressive on Magpuls part! That's how you keep loyal customers.
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Hmmmm. I just sent some mags back to them the other day. No problems with CS...just new mags.
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When I'm researching a product before purchasing, I look on forums for threads just like this. It's just not about getting a great product, I also want to support a certain kind of company. Magpul is just that kind of company. I've never had to deal with their CS and may never need to but its good to know that they stand behind their products 100 percent.
If I didn't already own plenty of Magpul gear, I would certainly be a future customer.
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