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Thread: Bravo Company USA, Inc.

  1. #281
    Join Date
    Oct 2010
    Location
    Corpus Christi, Texas
    Posts
    260
    Feedback Score
    1 (100%)
    Quote Originally Posted by Ryno12 View Post
    If you've emailed, phoned, PM'd, and posted in their own "Feedback" thread, without any response from them, there's not much more you can do. I'm a big fan of BCM but I'd be frustrated too, if I was in your shoes. I certainly wouldn't blame you for disputing the CC charges.
    Perhaps a mod or Grant can put you in contact with them??
    I am out of options. That was my 2nd upper I purchased from them and it was easy Purchasing. Both times purchasing was great. No problem. I bet if you order something right now they'll ship it tomorrow or the next day. Or if you email them inquiring about something you're interested in purchasing, they'll probably reply. I'm not sure if they lost my upper or what, but they will not even reply.

  2. #282
    Join Date
    Nov 2011
    Posts
    1,400
    Feedback Score
    76 (100%)
    Keep trying. I think you'll get it back. In your shoes, I would not shop with them again either.


    Sent from my iPhone using Tapatalk

  3. #283
    Join Date
    Oct 2010
    Location
    Corpus Christi, Texas
    Posts
    260
    Feedback Score
    1 (100%)
    Guys I just heard from bravo company. The gentleman who was dealing with my warranty case was out on family matters. He left directions for it to get shipped out. But there was a loss in translation. There are overnighting my upper. Now I feel bad for the BBB complaint. I wanted to update immediately as he just emailed me this morning. Seems all is well. Stuff happens. I'll get on BBB and mark it as resolved tomorrow when the upper arrives.

  4. #284
    Join Date
    Sep 2009
    Location
    Barre, VT
    Posts
    7,122
    Feedback Score
    94 (100%)
    Quote Originally Posted by rattlesnake View Post
    Guys I just heard from bravo company. The gentleman who was dealing with my warranty case was out on family matters. He left directions for it to get shipped out. But there was a loss in translation. There are overnighting my upper. Now I feel bad for the BBB complaint. I wanted to update immediately as he just emailed me this morning. Seems all is well. Stuff happens. I'll get on BBB and mark it as resolved tomorrow when the upper arrives.

    Good news. Paul is a good man. BCM has always been good to go in all of my dealings.
    "Real men have always needed to know what time it is so they are at the airfield on time, pumping rounds into savages at the right time, etc. Being able to see such in the dark while light weights were comfy in bed without using a light required luminous material." -Originally Posted by ramairthree

  5. #285
    Join Date
    Oct 2012
    Location
    Midwest
    Posts
    5,128
    Feedback Score
    1 (100%)
    Quote Originally Posted by rattlesnake View Post
    Guys I just heard from bravo company. The gentleman who was dealing with my warranty case was out on family matters. He left directions for it to get shipped out. But there was a loss in translation. There are overnighting my upper. Now I feel bad for the BBB complaint. I wanted to update immediately as he just emailed me this morning. Seems all is well. Stuff happens. I'll get on BBB and mark it as resolved tomorrow when the upper arrives.
    Good to hear and glad everything worked out for you.
    Quote Originally Posted by JSantoro View Post
    Stop dicking the dog, please. It's gross.

  6. #286
    Join Date
    Jun 2011
    Location
    Michigan
    Posts
    390
    Feedback Score
    4 (100%)
    I have always been a Daniel Defense rifle guy (I own 5), I decided that after reading about BCM, and how diehard their customers are on this forum, to give them a chance. I purchased a 16" BFH KMR-A upper and complete BCM lower from G&R. I am very pleased with the rifle. It's surprisingly light, and has been very reliable so far (500 rounds). Keep up the good work guys! I will definitely be adding another BCM to the family soon!
    President of Trigon Armament Inc.

    FFL-07 SOT-02

    AR-15 Armorer

    Competitive Shooter

  7. #287
    Join Date
    Mar 2017
    Location
    Just another filthy undesirable civilian "basement dweller"
    Posts
    2,626
    Feedback Score
    4 (100%)
    Not rifles or anything large, but I've done business with BCM directly twice (plus a third via Midwest), and they're Good2Go all around here. (MI couldn't get the Foliage keymod panels I'd originally ordered, but it worked out better anyway--Black with a quick spritz of Rustoleum was a better match to my OD furniture, and I'm proud to say This Hand Protected By BCM.)

    Do not know when, do not know WHAT, but do know that I WILL be doing business with you guys again in the future--and IMHO, "repeat customers" are the highest praise a business can get.
    You really have to ask why Conservatives have guns? Because Liberals block freeways, burn cities, throw Molotov cocktails, loot, turn over cop cars, and think this behavior is Socially Acceptable.
    --unknown, memed by user "KeepnitReel" at Northwest Firearms

    The NRA: Fighting Democratic Party terrorists with military-style assault weapons since 1871. LIFE MEMBER

    Not employed or sponsored by any manufacturer, distributor or retailer.

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