As a gunsmith I have had several beefs with DPMS over the years.
The first incident involved a stripped receiver I bought about 5 years ago. The bolt stop pin hole was drilled crooked. I mean way off. I called them about the problem and they pretty much laughed at me. The person on the phone had no interest in any type of factory support.
The second incident involved a .308 I ordered for a friend of mine. It was equipped with a crooked free float tube which had hard contact with the gas block. Again, the factory had no interest in helping my friend. We removed the tube and machined it a bit shorter on the lathe to provide clearance.
The third incident involved the same .308. The plastic magazines were crap. If you touched the plastic mag at all while firing the gun jammed. The factory claimed that steel mags were on the verge of release and the new mags would solve the problem. It took two years for new mags to hit the market.
Another incident involves their 7.62x39 rifles. They know the plastic mags supplied with the rifles don't work but they continue to sell the rifles and shrug off complaints.
I won't say I have never used any DPMS parts but any company that won't back up their products with customer service won't get my recommendation or respect.


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