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This thread had shown me two things. 1 When HH is notified about a problem, they go above and beyond to fix it. 2. When Grant believes he can help you out he will.
Sent from my DROIDX
"Live for something rather than die for nothing." - Gen. George Patton
"If you come expecting a fair fight, you are unprepared." - Magpul
"The truth of the matter is that you always know the right thing to do. The hard part is doing it." - Norman Schwarzkopf
Everyone needs to understand a couple things:
1. I ordered the tools on the pure reviews, talk and reccomendations by many members here at M4C.
2. The ordered got screwed up, bottom line.
3. The issue has been rectified with the money being refunded to me.
4. If anything else comes of this, I will report it immediately.
5. I do not agree that this thread should be deleted. However if the powers that be deem it necessary to to close/delete...it ain't my pond.
It's not a one way street. Yes, sales get lost for whatever reason, good or bad. That's the retail business, whether in a store or on the internet. Sales are also made through the internet because of good reputation, customer service, and customer satisfaction, which is passed on thru various forums, blogs, emails, etc. For every potential customer that reads this thread and says "Screw Hammerhead", I'm sure there are quite a few more that read it and say, "He made it right, I'd buy from him". I'm for leaving this thread alone.
Lesson...don't use Paypal.
Chief Armorer for Elite Shooting Sports in Manassas VA
Chief Armorer for Corp Arms (FFL 07-08/SOT 02)
Stick
Board policy mandates I state that I shoot for BCM. I have also done work for 200 or so manufacturers within the firearm community. I am prior service, a full time LEO, firearm instructor, armorer, TL, martial arts instructor, and all around good guy.
I also shoot and write for various publications. Let me know if you know cool secrets or have toys worthy of an article...
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