From Global Security.com:
An infantryman breaking into a trench could sweep both sides of it (to the depth of a passageway) with multiple buckshot rounds. Once leaders understood the 50-meter range of this weapon, it was employed with skill. A soldier with a shotgun, fast to pump and fire, could quickly suppress German trench assaults and clear dugouts with devastating effectiveness. Out of the trenches, the Model 97 cleared Germans out of farmhouses and buildings in French villages with equal effectiveness. On 27 September 1918, Sergeant Fred Lloyd, using a Model 97, advanced alone into a German-held village and began methodically clearing it, pumping and firing the shotgun as he moved. He finally collapsed with exhaustion after routing thirty German soldiers. The combat shotgun had earned its place as an Army secondary weapon.
I've also heard anecdotes that the M97 was used on occasion to shoot enemy carrier pigeons (believable) or deflect incoming hand grenades. That last one is a bit hard to swallow unless luck or inordinate skill was involved. Possible or just war stories?
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