
Originally Posted by
JohnnyC
I love my BCM guns and from a functional standpoint the extra length is not an issue.
However, I find it hard to believe that spec'd tolerance allows for an extra half an inch of barrel length. The problem is that it begs the question, is this lack of quality control in this instance (which it absolutely is, functional difference or not) indicative of a further problem. I would hope not, and I think it's probably safe to assume that this is a fluke. I would think that BCM would be more concerned with their reply given the severity of the tolerance issue.
To be honest, if I had a customer with an issue that clearly shows something so severely (from a machining standpoint) beyond the actual desired specification, I would be doing my due diligence to make sure that this was primarily a single case, and secondarily that any other cases were errors on the side of legality. I think with something so clearly beyond what was ordered, BCM should be a little less "you don't want it send it back minus some cash" and more, "here, let's take care of this because it's definitely an error."
It's silly that half an inch should make a difference, but people would be calling for BCM's head if it were a half inch the other way. The bottom line is that half an inch is out of tolerance, making excuses simply based on their reputation doesn't help anybody, least of all them. What happens if their QC slips, how long will everyone be a staunch defender? I love my BCM's, but if I had an issue I would expect them to fix it, not pass it off. "Send it back minus 15%" is passing it off, and I guarantee if this were Bushy or DPMS or Oly everyone here would be crucifying them already. Functional difference or not, it's still wrong, and BCM should make it right, without taking their pound of flesh.
If I'm getting agency issued whatever, I wouldn't give a shit, but if I'm paying out of my own pocket, you damn well better believe that I want what I ordered, regardless of whatever anybody else thinks.
Bookmarks