
Originally Posted by
SeriousStudent
If I may?
In some cases, "support after the sale" may not be as useful as excellent function of a tool or device.
Parachutes, fire extinguishers, disk brakes, self defense firearms and manned space craft come to mind.
Whilst plummeting earthward at terminal velocity (remembering that "terminal" has several meanings) I'd prefer my parachute to deploy exactly as I wish it to. Thinking that "Gosh, those splendid fellows at Acme Parachute and Coyote Supply will fix this gem if it fails" is not a thought I care to entertain.
And I am sure the lads at Thiokol were great guys, but the awesome warranty did not help the folks on the Challenger.
Some things are worth paying for, to get right the first time.
I've had firearms and tools from BCM, Colt, Noveske, LMT and others. Honestly, I have no idea what their customer service is like. I've never needed it.
Every maker has issues - absolutely true. But a good company will have much fewer issues out the gate, and correspondingly fewer issues to repair.
If you want to buy an inexpensive AR, do it. I seriously do not care a bit. But do not say there is no difference. That's incorrect, and will receive a reaction here.
If you are not buying life support gear, it does not matter what you buy. If you are, it does. Buy your DPMS and have a blast. But it's not the same quality as a Colt, Noveske, DD, KAC or BCM, and don't mislead people that it is.
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