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Thread: bolt carrier group will not go into battery in upper [upate/results post # 61]

  1. #61
    Join Date
    Jul 2011
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    UPDATE:

    I received today a complete new bolt AND carrier. There was no letter or explanation given, simply the new BCG in a box wrapped in bubble wrap and addressed to me. While I certainly can't complain - the company did take care of me, it would have been interesting to find out if they agreed with my assessment or not.

    Oh well - ultimately I was taken care of and the unit is now operational, and it does run 100%.

    Thanks all!~

  2. #62
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    Oct 2012
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    Quote Originally Posted by steelonsteel View Post
    UPDATE:

    I received today a complete new bolt AND carrier. There was no letter or explanation given, simply the new BCG in a box wrapped in bubble wrap and addressed to me. While I certainly can't complain - the company did take care of me, it would have been interesting to find out if they agreed with my assessment or not.

    Oh well - ultimately I was taken care of and the unit is now operational, and it does run 100%.

    Thanks all!~
    Great to hear!

  3. #63
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    Sep 2010
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    Great Basin
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    Are we allowed to know who they are now that we know they are honorable and have GREAT customer service?

  4. #64
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    Quote Originally Posted by Shiz View Post
    Are we allowed to know who they are now that we know they are honorable and have GREAT customer service?
    Beat me to it! I was re-reading the drama on the other pages.

  5. #65
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    Quote Originally Posted by Shiz View Post
    Are we allowed to know who they are now that we know they are honorable and have GREAT customer service?
    Normally, yes. But it's up to the OP to determine if he wants to disclose the manufacturer. Glad he got everything squared away.
    Last edited by mtdawg169; 03-26-14 at 07:24.

  6. #66
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    I know its always been SOP to not disclose a manufacturer during an issue to give them time to solve it. Now that it has been solved to a good end, I'm not sure if the mods feel like I should mention it or not?

  7. #67
    Join Date
    Mar 2008
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    Fredericksburg, VA
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    See last part of post 58.

    It was your call as to disclose, or not, as you prefer, once they'd responded, regardless of the nature of the response.
    Contractor scum, AAV

  8. #68
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    How are we to engage in idiotic hysterics if we don't know what company to have a mental melt down over?

    This thread is ruining the internet!
    "You people have too much time on your hands." - scottryan

  9. #69
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    Jul 2011
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    The company in question is BCM Bravo Company.

    They DID get back to me on Monday, and they DID replace the entire bolt carrier group, which DID fixed the issue. They did pay for the shipping both ways to see it and replace said part.

    Over all everything ended well and I really don't have any complaints.

    I would hope that no one loses their mind over my stuff. I'm satisfied so there's no call for anyone getting upset.

  10. #70
    Join Date
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    Quote Originally Posted by steelonsteel View Post
    I'm satisfied so there's no call for anyone getting upset.
    Well that's a crappy attitude.
    "You people have too much time on your hands." - scottryan

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