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Thread: Mag Tactical Systems Upper Receiver Failure, Causes?

  1. #11
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    Quote Originally Posted by GrahamKAC View Post
    Just looked it up. I'm not familiar with 2A Armament. You want the damaged one? I'm curious as to why?
    Why ask why? Put that crap in a box, and put it on the next thing smokin' to 2A / Idaho.

    In my personal experience with MT, their customer service is just as bad as their product is.

  2. #12
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    I had a very pleasant customer service experience with Mag Tactical. I had one of their older lowers that was duracoated. The paint started to chip off a bit, I sent them a picture and they sent a brand new cerakoted one to me.

    I think their lowers are fine but I haven't had the urge to try anything else that they make.

    Very positive CS experience though.

  3. #13
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    Quote Originally Posted by GrahamKAC View Post
    I remember seeing some threads awhile back about the lowers kabooming, but I don't remember if it was wide spread, or what the outcome was. Truthfully I'm more worried about the upper than the lower. One contains an explosion and all...
    100% ammo if we are thinking of the same thread.

  4. #14
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    That is not okay. Stick with forged and billet aluminum uppers.

  5. #15
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    Quote Originally Posted by redmist View Post
    If you send me that upper, I will replace it with a BALIOS-lite upper.

    Ryan
    My word! Take this mans generous offer and don't look back!! What is the problem with Mag Tactical magnesium uppers?
    They are cast magnesium.

  6. #16
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    I would say cast magnesium is the cause

  7. #17
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    Quote Originally Posted by redmist View Post
    If you send me that upper, I will replace it with a BALIOS-lite upper.

    Ryan
    Ryan, you've made a generous offer, and I appreciate that. How might I go about taking you up on that deal?

    Id rather try and help out a forum member/small manufacture than deal with Mag Tactical. Sent an email Sunday evening, called Monday, and Today. Voicemails all full.......
    Last edited by GrahamKAC; 04-07-15 at 12:07.

  8. #18
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    Send me an E-mail to ryan@2a-arms.com with your address. I will ship you an upper with a return label back to us inside the box, that way you are not out shipping.

    Ryan
    Founder and co-owner/operator at 2A-Armament

  9. #19
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    Quote Originally Posted by redmist View Post
    Send me an E-mail to ryan@2a-arms.com with your address. I will ship you an upper with a return label back to us inside the box, that way you are not out shipping.

    Ryan
    Email Sent!

    Ryan, I appreciate your gratuitous offer. As a manufacture, that's great CS for a customer, let alone someone who's not.

    I never disclose when dealing with manufactures that I'm a LGS or dealer for their product when it's involving my personal items. I didn't disclose that with Mag Tac when attempting to make a warranty claim.

    -Nor with you before this point.

    Your responsiveness and willingness to aid a problem you didn't create paints a picture of someone I'd do business with anytime.

    I look forward to receiving your product and speaking with you about doing business in the near future.

  10. #20
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    Wow, that is generous. I really don't know what to say. I wish 2A made something I needed right now so I could justify buying something from them, lol.

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