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Thread: I used to be a fan of BCM

  1. #1
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    I used to be a fan of BCM

    I am not a BCM hater I have a # of builds with their parts and also steered my friends to get BCM parts for their builds as well. So here's the story.

    Recently a good friend LEO friend of mine is on the dept committee for their duty rifles.

    I suggested BCM and he tried to call and email them several times about purchasing a # of rifles hoping they had a LE pricing program.

    He got ZERO responses from either sources.

    So today I posted on the BCM's arf.com industry forum site about this issue.

    My buddy and I agree that at least you should do is say NO we don't have a program at this time...or go piss in the wind or something. It just bothers me when i get zero feedback at all.

    What kind of business loses out on potential sales by not responding? At least have the decency to support your dealers by recommending someone like G and R tactical or something.

    Sure enough 30min later on arf.com my post is locked and deleted by BCM. So you have time to go on the internet and lock my shit but not respond to several emails or calls? What a joke.

    I really like their stuff...i use their rails, stocks, grips, receivers etc. But after this i won't use them if i have really too.

    Anyone else feel like BCM knows that their shit don't stink?

  2. #2
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    I think you're borderline attacking. Keep it professional and factual or the mods will shut down this one too.

    Sent from my SM-G900T using Xparent BlueTapatalk 2

  3. #3
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    Lots of good options out there. You should have given your friend several choices to contact. Somehow most of the PDs in the US survive without BCM.

  4. #4
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    The post blasting them on arfcom is still there, and unlocked as far as I can tell.

    BCM. Has changed over the years. Back in '07 or '08 I sent an email in with a question on a Sunday evening, and got a response 20 minutes later from Paul. He used to also answer the phone calls himself.

    It's a bigger operation now, that's for sure.

    At the same time, if I was them, and saw a post like yours, I would probably ignore you as well, considering the condescension.

  5. #5
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    Anyone ever think that perhaps someone at BCM dropped the ball, or that they're busy and a return call was forgotten? Not sure where people get this idea that a company should have someone available for the endless requests they receive and that response should be no longer than a half a ring or ten seconds after sending an email... Relax, they're get back to you, give it some time.

    MM

  6. #6
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    #1- You cannot expect anyone to answer the phone these days. #2- How long has it been since your friend called BCM and left a message? #3- Please quote the exact message your friend left. If it was like my name is Bubba and my department wants to by X rifles as cheap as possible see #4. #4- Most LE purchasing departments shop only based on price. Why would BCM choose to compete with BushMaster or RRA when they cannot keep up with the commercial demand? Your post smells like fish to me.

  7. #7
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    I don't think they are going to miss you... Last I checked they can't keep products on the shelves. I can see many reasons not to want to sell to a deal with agencies directly.

  8. #8
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  9. #9
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    Quote Originally Posted by gregshin View Post
    ...Anyone else feel like BCM knows that their shit don't stink?
    No. No one else does.

  10. #10
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    From their beginning BCM has always stated they don't answer the phone and for folks to email. I have never failed to receive an answer back when I sent BCM an email. Sometimes I got my answer in minutes other times days. If they're busy it could be days or longer. I'm a big fan of BCM

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