Thought it was worth mentioning a "good service" story and giving credit to Apex Tactical for great service.
Short version:
* Bought a new M&P 9 shield with the AEK trigger and kit installed by G&R. The pistol function tested fine under dry fire. There was no reason to think this pistol was not in perfect working condition like several others I've bought from G&R.
* At the range under recoil, the pistol had repeated failures to reset, resulting in dead trigger.
* Called Apex and per their advice, adjusted the trigger bar loop a couple of times using a gap wrench, also checked, removed, reinstalled the Apex parts except for the trigger itself. Everything looked fine, but no progress.
* Apex offered to ship the pistol back to them and fix it. They found several issues, mainly factory tolerances involving the striker and the trigger bar, resolved it, and even range-tested it. No charge to me.
* This past Saturday, fired 106 trouble-free rounds through it. The trigger pull is at 6 lbs, minimal take-up, breaks clean, crisp reset. Perfect. I'll put another 300-400 through it before I trust it to carry, but it's running great.
Just wanted to give Apex Tactical kudos for great service in resolving what seemed like a pretty complex set of OEM issues keeping the trigger from resetting.
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