I have been meaning to post a review of my dealing with Sionics and the purchase of their patrol 3 upper with the lightweight barrel. As a bit of background, I have been using the AR platform for almost 40 years. I have my share of AR's and have built many lowers. I am a big fan of BCM, colt and SOLGW. Not much of a fan of LMT anymore.
Last Nov, I decided to buy an M-Lok upper. I was looking at the new BCM's and Sionics. Both were on sale, but the Sionics was much cheaper. Money was not an issue, but I mention it because it is a fact. Sionics is 1 in 8 and BCM is 1 in 7. Both are good to go in my mind as to the barrel rate. I did have a few questions about the Sionics.
Hence, I emailed Sionics with some questions. I look for three things when emailing a company about product information and this is how I rate customer service. 1. Timely response; 2. Courtesy; 3. Knowledgeable response. All my emails were answered in an expeditious fashion. The tone was courteous. I recognize that the person answering my email might have answered the same question 12 times that day. However, I appreciate courtesy. Lastly, the responses contained specific answers to my questions. It was obvious that the person had taken the time to read my questions and provide a direct and helpful answer--not some boilerplate response. I wanted a different muzzle device and they offered to install it for free. I sent it to them. The website says shipping would be, if I remember correctly, 2-4 weeks.
I got a shipping notice in 3 days. I wanted to make sure they had received my muzzle device, so I called them. The phone was answered and the person asked my name after I informed him of my concern. He said no problem, he would check on it and take care of any issues. Outstanding. A day later I got a new shipping notice and a few days thereafter, I got my new upper. It was appropriately packaged. The fit and finish was excellent as was the feed ramps etc. The proof is in the shooting. I topped it with a new MRO and sighted it in at 50 yards. I don't have much patience for shooting groups, just throw it over a range bag and pop a few rounds. I was shooting three round groups to sight in. My groups were less than the size of a quarter. Next, I ran various drills. I shot 300 rounds without any issues. I have now run an additional 800 rounds from this upper without any malfunctions. I have run drills with a timer and must say that this is a very smooth and soft shooting upper. I run an H buffer. It has quickly become one of my favorite uppers.
I am still working with it, however, I am very impressed and would feel comfortable recommending this upper for anyone, including those who go in harms way.
Cheers, Steve
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