Optics planet.....be cautious.

[jesuvuah]

I just wanted to get this out there and see if anyone else has gone through this.

I purchased several scopes from them. Upon receiving them I decided to return all scopes. I used their return system and returned all scopes in 1 box. A few days later, I only received a partial refund. I contacted them to ask why and they responded by saying their records indicate that they only received 2 scopes back, but I had returned all 5.

Now, I am working on getting this resolved, and hopefully it does get resolved, But I suspect theives in their warehouse because all the "missing scopes" were ones of higher value.

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[joeg26er]

Interesting - thanks for the heads up

I always take pics of what I send back in case there is a dispute on high value items

[GH41]

I just wanted to get this out there and see if anyone else has gone through this.

I purchased several scopes from them. Upon receiving them I decided to return all scopes. I used their return system and returned all scopes in 1 box. A few days later, I only received a partial refund. I contacted them to ask why and they responded by saying their records indicate that they only received 2 scopes back, but I had returned all 5.

Now, I am working on getting this resolved, and hopefully it does get resolved, But I suspect theives in their warehouse because all the "missing scopes" were ones of higher value.

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Just curious... How do you buy buy several and return five? Why did you return the scopes anyway??

[HardToHandle]

Thieves in Chicago?
Say it ain’t so....

I also do the picture thing. Far from a perfect solution, but demonstrates intent.

[jesuvuah]

Just curious... How do you buy buy several and return five? Why did you return the scopes anyway??

I guess to me 5 is several. I returned them because I did not want them.

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[jesuvuah]

Thieves in Chicago?
Say it ain’t so....

I also do the picture thing. Far from a perfect solution, but demonstrates intent.

I probably should have taken a picture, but that still doesn't really prove anything.

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[jesuvuah]

My best guess is that they have a big warehouse with many minimum wage workers, and one of them seized on the opportunity.

I just hope it gets straightened out. I find it interesting that my RMA said I was returning them all, and no one questioned the fact that the records show only 2 received.

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[RHINOWSO]

I've bought a couple things from them, one turned out to be a mislabeled demo scope instead of a NIB scope.

They fixed it, but they didn't make it easy or fast.

With so many good vendors out there, it's hard to go to them unless the price is really good, or like you, the intent is to look at all the scopes then return them - aka, a free demo of them all then turn em back.

Good luck.

[Pappabear]

They suck, always have always sucked, if you want to buy stuff, (buyers beware) they suck.

FYI to the next guy. This is not new

PB

[jesuvuah]

I went ahead and filed a dispute on the CC I used. At the end of the day they shorted me 1800 on my return and that is a lot of money to a guy like me.

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