Quote Originally Posted by LowSpeed_HighDrag View Post
Yup. That was bad training and bad decision making combined.

The hardest, and best, lesson I ever learned was to slow calls down when I have the chance. Time isn't always on our side, but when it is, I can make much better decisions when I am not rushing. This kid had no concept of that.
Unfortunately common sense is harder to come by nowadays. You can teach problem solving and best practice standards but common sense not so much sadly.


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