Originally Posted by
DCB
I've personally returned products to nearly everyone at the top tier. My closest friends have sent back Kahles (multiple times) ACOGs (for months at a time), NF and more. The OP of this thread just had a NF turret get stuck out of the box just the week or two prior that necessitated return to NF. If you shoot enough, you will end up needing a warranty. And Vortex (in my experience) has the best warranty and experience of all of them.
Good for you, I could care less what you have or haven't returned or your friends. Yes every brand has mad a lemon or two, Vortex makes primarily low end lemons, that's the difference.
Their AMG and UH-1 products, as well as the turret mechanisms in the Razor are all made in house in Wisconsin. Furthermore, the NF ATACR, Razors, Trij Accupoints and many more all are shipped from the same factory ~100 miles east of Tokyo.
Great, one product that's made in the USA. The rest are sourced or built in China or the Philippines, but they wouldn't discuss where their lenses come from when asked during a product knowledge session.
A) Every company's goal is profit. B) Just because Volkswagen sells Jettas doesn't make Lamborghinis any less excellent. Same company.
Same parent company, not the same level of QA/QC, materials or manufacturing processes.
Jeff Bezos was worth $12b and bought a Honda Accord. Buying something with a good performance to value ratio doesn't make a person any lesser than yourself.
Totally agree, a good value for the dollar is the goal for us all. There is little value for the dollar in Vortex products.
This is incorrect, much like most of your post. You are just spewing bullshit.
No factual, I sell Vortex at the shop I work at and the numbers are legit.
It's argon, not nitrogen. Again, you are incorrect and just spewing bullshit.
An inert gas, wasn't sure which one Vortex claimed to use, don't really care.
Vortex is buying enough optics from their vendors that the suppliers probably immediately issue credit for defective merchandise. Minor repairs that don't necessitate return to the vendor are repaired and sold as off-price to vendors like AA Optics and Cabela's Bargain Cave. Major repairs that can't be done on-site are bulked together on a pallet and returned overseas for refurbishment.
And somehow NOT delaying the customer while waiting for the scope to be returned, checked in, evaluated, repaired, rechecked, and then shipped back is a bad thing?
They aren't fixing sh*t, they're tossing them and issuing a replacement. Their margins are huge and it simply isn't worth the time or money to fix low end junk. Bushnell does the same.
Trijicon taking 3 months to repair my ACOG made me never buy from them again. And clearly by the market share of their optics at every level proves that I'm not the only one that is irritated at the level of service from their competitors.
You mean the same company who likely focuses more on the mil contract optics that need repair vs the civilian side? Waiting for an optic to be repaired, such a first world problem. But returning your Vortex on the regular is less of an inconvenience??
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